Account and Personal Data Deletion

Users of FasoTuuma may request the deletion of their account and associated personal data at any time.

How to Request Account Deletion

To request deletion of your account and personal data, please contact us using one of the following methods:

Email:

WhatsApp:

+226 44367979

Subject:

“Delete FasoTuuma Account”

Data That May Be Deleted

Upon verification and confirmation of your request, the following data may be deleted:

- User profile information

- Phone number

- Account authentication data

- Uploaded images and photos

- User activity history

- Messages and service interactions

- Location-related information

- Listings and published services

Data That May Be Retained Temporarily

Certain information may be retained temporarily for:

- Legal compliance

- Fraud prevention

- Security purposes

- Financial transaction verification

- Dispute resolution

Retention Period

Certain retained data may be kept for up to 90 days when required by law or security obligations.

Processing Time

Deletion requests are generally processed within 7 to 30 business days.